About Us
Ingresso provides ticketing technology that benefits the suppliers and distributors of tickets, such as venue & event box offices, theme parks & attractions, ticket agents, tour operators and event producers / promoters.
Our unique TicketSwitch software connects the ticket platform of the supplier to sales distribution outlets at a reduced cost, enabling the supplier to retain control of the inventory and customer base. The supplier is therefore able to reduce a significant proportion of their back office administration, whilst customers can purchase the tickets they want right up until just before the time of the event through whichever channel they normally access.
Ingresso also provides a tailored affiliate recruitment and management service, helping affiliates and distributors maximise their sales and reducing administration.
Products
Ingresso provides a range of technology solutions designed to assist suppliers in enhancing specific elements of their ticket distribution strategy. By connecting directly to a supplier’s ticketing platform and working seamlessly with it, our TicketSwitch system enables suppliers to widen the electronic distribution of their tickets without the need for costly and laborious allocation management. All sales are made directly from the inventory systems eliminating credit risk, reducing contracting and channel management costs and giving suppliers full control over their inventory.
If you are an affiliate or distributor your customers can access live inventory from a wide range of suppliers while you earn a margin share on all tickets sold. You will reduce contracting and administration costs allowing you to concentrate resources on driving sales. To help you keep track of your inventory, all our supplier, affiliate and distribution solutions come with access to a suite of real time sales reports.
TicketSwitch Supplier Solutions
Connect
An easy, low cost solution that enables electronic distribution of your tickets by connecting your existing and new affiliate partners directly to your inventory systems.
GDS
An extension of the Connect solution that enables you to benefit from Ingresso’s global and specialist electronic distribution network with full promotional and marketing support. We work with you to target market places suited to your products.
Host
A solution that allows you to benefit from a full featured hosted web ticket shop connected to your ticket inventory system.
Redeem
A white label solution that enables you to efficiently maximise opportunities with loyalty programs and discount promotion companies by automating the after sales processes associated with the redemption of their vouchers.
The solutions can be taken independently or in bundles find out more
TicketSwitch Affiliate Solutions
The Ticketswitch affiliate solution allows you to gain access to tickets without contracting with multiple suppliers with the option to connect via standard links, XML feeds or be able to partially or fully integrate into our XML-core. Your customers experience real-time access to the best available live inventory which can be bought right up to the last minute. Ingresso will pay you a commission on a gross profit share basis rather than a flat per ticket fee, rewarding you for ticket value rather than ticket quantity. As payment collection, ticket fulfilment and after sales are provided by the supplier, the affiliate solution enables you to improve profitability on your ticket sales.
TicketSwitch Distributor Solutions
The TicketSwitch distributor solution allows you to market tickets on your sales channels by sourcing tickets via XML feeds from a wide range of ticket inventory suppliers. These tickets are then included in your basket with other non-ticket items. Your customers will experience real-time access to the best available live inventory while you will have direct connection to tickets via a single contract with Ingresso. TicketSwitch Distributor removes the hassle of managing contracts and fulfilment with multiple suppliers. Ingresso will pay you a commission on a gross profit share basis rather than a flat per ticket fee, rewarding you for ticket value rather than ticket quantity.
Case Studies
TicketSwitch Integration with London Destination Portal
Sector:
Ticketing Portals, London
client:
London Theatreland
product:
TicketSwitch Affiliate Solutions
Ingresso provide solution for voucher redemption promotions in entertainment sector
Sector:
Ticketing, UK
client:
Groupon
product:
TicketSwitch Redeem
TicketSwitch enables online ticketing for Edinburgh Festivals
Sector:
Ticketing, Edinburgh
client:
The Audience Business
product:
TicketSwitch Connect
Press Releases
INNstant Travel and Ingresso – Launch the future of ticketing for Travel Agents 10.05.12
Ingresso and Innstant Travel have launched an online ticket solution for travel agents to sell more event tickets efficiently and profitably
Ingresso appoints new MD 01.11.11
Ingresso Group Ltd expands its experienced ticketing team with the appointment of Rich Major as new Managing Director
Ingresso launches TicketSwitch 07.02.11
TicketSwitch, the established global distribution system for events ticketing, will be relaunched under new ownership after Oakfield Capital Partners LLP provides funding to launch Ingresso Group Ltd.
The Team
Melanie Dearle
Head of Arts & Culture
Melanie works with box offices, marketing agencies, ticket agents and producers to connect their product to sales distribution outlets at a reduced cost, allowing the suppliers to better manage their inventory and customer base.
During a career in the entertainment industry spanning more than 20 years, with particular emphasis on ticketing, sales and marketing, Melanie held positions at Applause, First Call and Ticketmaster UK Ltd latterly leading the Arts & Cultural division at a worldwide ticketing company in 2009.
Call: 020 3137 7405
Dylan Baxendale
Online Business Development Manager
Dylan manages the growth of Ingresso's tailored affiliate recruitment and management service, helping affiliates and distributors maximise their sales and reducing administration. A Digital Marketing specialist Dylan brings 17 years of managerial experience in a broad range of industries to Ingresso. Prior to joining the company, Dylan was Head of Affiliates for BHD Media Ltd and Affiliates Manager for a worldwide ticketing company.
Call: 020 3137 7411
Robin Allen
Head of Travel & Attractions
Robin manages the relationships that Ingresso have with suppliers, affiliates and other partners in the Travel Trade and Attractions industries. He has more than 20 years’ management experience of the travel and leisure industry. Prior to joining Ingresso, Robin ran his own tour operating business and has held the position of Commercial Manager at Theme Park Holidays and General Manager of Theme Park Tickets Direct.
Call: 020 3137 7410
Rich Major
Managing Director
Rich leads the team and is responsible strategically for the direction of the business and for implementing a strong plan for growth alongside the board. Rich has 10 years experience in the theatre industry prior to five years spent successfully building ticketing, editorial and new innovation units as Content & Innovation Director at Lifestyle Management company Ten Group.
Call: 020 3137 7406
Niall McGinnity
Chief Operations Officer
Niall manages the Company’s ticketing operations and his team is responsible for the logistics aspects once TicketSwitch connectivity is in place. He has over eight years experience within the ticketing, travel and software industries having previously headed the Finance function of a worldwide ticketing distribution company.
Call: 020 3137 7401
Pete French
Chief Technical Officer
Pete is responsible for the continuing development of the TicketSwitch middleware, overseeing its expansion and increased connectivity to a wide variety of supply and distribution systems. Pete developed the TicketSwitch platform after working on the creation of a communications link between Sky's interactive TV platform and the FirstCall Tickets website.
Call: 020 3137 7407
Roy Merritt
Executive Chairman
A founding partner of Oakfield Capital Partners Limited, Roy has over 15 years of experience in private equity at leading firms including Apax Partners, Providence Equity Partners, DB Capital Venture Partners and Amadeus Capital Partners. Roy serves as non-Executive Director of Nomad Holdings Ltd., and non-executive Chairman of Coryton Advanced Fuels Ltd.
Call: 020 7084 7273
Michael Patton
Director
Michael has held a number of senior positions in the Private Equity and Investment Banking industries. Prior to being a founding partner of Oakfield Capital Partners, Michael was CEO of the J. Rothschild family office, co head of the growth private equity business at Deutsche Bank and a director at Providence Equity Partners. Michael also worked in M&A advisory at Morgan Stanley within the Engineering, Healthcare and Real Estate groups.
Call: 020 7084 7271
Contact Us
To find out more about our products, fill in the form below and we’ll get back to you.
Alternatively give us a call!
Key numbers:
Supplier Solutions:
Mel Dearle
020 3137 7405
Affiliate / Distributor Solutions:
Dylan Baxendale
020 3137 7411
System Integration:
Pete French
020 3137 7407
Operations:
Niall McGinnity
020 3137 7401
London office
Metro Building, 1 Butterwick, Hammersmith, London W6 8DL
Phone: 020 3137 7418
Belfast office
Suite 75, Victoria Place, Wellwood Street, Belfast BT12 5FX
Phone: 020 3137 7419
020 3137 7419 info@ingresso.co.uk